Behavioral analytics, proactive support and AI-assisted replies — in one self-hosted system. One script tag, no third-party SaaS.
From the moment a user lands on your page to the moment support resolves their issue — Engage connects every signal into one coherent story.
Know exactly where users hesitate, fail or drop off. Sessions, funnels, friction signals and error patterns — all in one place.
Show a useful message when someone hesitates, fails a payment or gets stuck in onboarding — triggered by real behavior, not guesswork.
Every conversation opens with the user's page, recent events and safe diagnostic context attached. No need to ask "what were you doing?"
Three steps from installation to a proactive support conversation with full context.
Paste one lightweight tag before </body>. No build step, no package to install. Works with any HTML, React, Next.js or FastAPI project.
Select from ready-made templates: pricing hesitation, payment failure, onboarding friction, repeated errors. Enable in one click.
Campaign delivery, session timeline, support conversation and conversion — all connected. Your support team sees context, not guesswork.
Need more examples? View Next.js, React and FastAPI snippets →
Each scenario has a starter campaign template, ready to enable without any configuration.
Help users choose a plan before they leave. Detect page dwell, show the right message, open a support conversation if needed.
Open a support flow with the error context attached. Your team sees the payment state, the plan and what happened — no back-and-forth needed.
Offer a walkthrough when setup takes longer than expected. Detect time-on-step and surface help before frustration sets in.
Detect rage clicks, repeated failed requests and broken flows. Trigger a recovery prompt before the user gives up and churns.
MailcowAI Engage is fully self-hosted. No data leaves your server. No third-party analytics SaaS can see your users' behavior.
The following are never collected, by design:
No autonomous outbound messages — operator approval required before any email or Telegram send.
Read the full privacy model →Try the interactive demo in your browser — no account, no installation.